"The AET code for Aetna is listed among standard Marriott corporate codes. Most hotel PMS systems automatically flag reservations whose discount exceeds a specified threshold for manual ID verification. For healthcare sector codes like Aetna, full-service and luxury brands like Ritz-Carlton, JW Marriott, and St. Regis have dedicated Rate Integrity teams. Aetna's code is considered moderate risk — not in the high-profile consulting tier that triggers most scrutiny."

"I swear the front desk employees are trained to resist and encouraged to lie. They try to save the rooms for members with higher status or complainers. I've booked King rooms and they'll assign me a double or a queen. The first rep will tell me they're fully booked and there's nothing they can do. But once transferred to a manager, King rooms magically appear!"

"I had to change my email to my personal email account. My IT sucks, I have had so many joe.smith1 to joe.smith9 at my corporate name dot Com. Why I like to get my folio in person and on my email. Miss a receipt and your expense report gets rejected. Only been asked once for corporate proff, but I am nice to the staff and explain what's going on before they get a chance to ask. IT still has not figured out how to link everything to Concur for hotels. And it's a huge company"