"I find the site has been glitchy lately .. I’ve been searching frequently and rates randomly show up then disappear under the corporate code (and reduce/increase)."

"I have stayed 100s of times with various corporate rates (including Japan) and the only hotel that has asked is W hotels. Even then they didn’t push much. I have been a consultant for 20 years and many clients require you to use their rates when they are paying the bill. The hotel doesn’t have an up to date list of every employee that works for a company globally. The woman at the W said “I don’t really care, just show me anything on your phone that says your name and that company. You can type an email now “."

"I don't do mobile check-in if I'm wanting to upgrade. I check the app before I go in to see if any suites are available to book during the duration of my stay. If there is I just say "Would it be possible to get upgraded to an available suite with my platinum benefit?". Of course this is typically at the hotel that I stay in about once a month for 3 day at a time for work. The front desk pretty much knows me and know that I am fairly low maintenance."