"Also depends how the management company or if it’s a corporate company actually trains the front desk associate. For example, some agents are required to ask for your government ID to get the perdiem government rate which is usually heavily discounted if offered at the hotel. I’ve worked at various hotels each with varying policies. One hotel might have a front desk team that’s more trained to ask for ID’s or proof in order for you to get that rate. Deloitte, Accenture, Kaiser etc all have corporate negotiated rates that come with steep discounts and perks. For example Kaiser usually had a lower rate, discounted parking, lounge access etc. It’s not hard to obtain these corporate negotiated codes so that’s why some agents will ask you for proof that you work for said company. It’s not personal they are just doing what they are supposed to do."

"I occasionally try to get the corporate rate for a company I'm visiting in the area (for sales/consulting). Only once has a front desk clerk asked me to prove my eligibility, and she was satisfied by me giving the name and telephone number of the person I was visiting."

"I don't do mobile check-in if I'm wanting to upgrade. I check the app before I go in to see if any suites are available to book during the duration of my stay. If there is I just say "Would it be possible to get upgraded to an available suite with my platinum benefit?". Of course this is typically at the hotel that I stay in about once a month for 3 day at a time for work. The front desk pretty much knows me and know that I am fairly low maintenance."