"One FlyerTalk user reported using the IBM corporate code for 14 years, 80–100+ nights a year, and never once being asked for ID. However, Newark Airport Marriott religiously asks for ID, requiring a letter from IBM stating you are a legitimate contractor. Consultants who tried to use a former employer's IBM code and couldn't produce valid ID were charged the full going rate of ~$300 instead of the corporate rate of ~$100."

"I work for the front desk, at a Marriott, & have for the last 8 years .... So when it comes to room upgrades; it goes based on AVAILABILITY... sometimes no matter the tier, if we have it available - I will upgrade the guest. Now of course, higher tiered members get dibs on the upgrades first but after we go through the higher tiered members, Ambassador, Titanium, Platinum - then we go through the other ones. I cannot express this enough : BEING NICE & POLITE AT THE DESK GOES A LONG WA"

"I used to work night audit at a 4 diamond Marriott resort. It was me, an 80 year old valet who just slept in the cars, and a 4'11" security guard. She wouldn't check anything out because "I'm a woman. If there's someone there, they could attack me." So I, the 19 year old woman, would investigate. Guest needed towels? I brought them. I would have to go up to a computer room to run some of my reports. I occasionally had to pee, because I'm selfish like that. So whenever I was gone from the front desk, it was just unstaffed. It sucked."