"It’s about 80/20 for me. 80% of the time I still have to go to the front desk. I’ve asked the front desk folks, and they always say “our property has a policy to not allow mobile check-in”… I guess Marriott allows this at the property’s discretion. One property said they don’t want the guest to get stuck with full charges if they end up having travel issues and mobile checked-in the day before."

"Same- we stay at a very large Jw often just for a quick get away and have gotten to know a few of the staff. We’ve checked in numerous times and have been told there aren’t any upgrades - I’m Platinum. No worries, we’re just happy to be on vacation for a few days. Shortly after we’ve seen a specific front desk agent that is always friendly with us and she has upgraded us (yes, after we’ve checked in) at least three times…. And mentioned as she’s doing it, “idk why they didn’t upgrade you…. “ we never asked her since we were already checked in and we’re fine with the regular room. But certainly, a suite is a nice upgrade and very much enjoyed."

"I used to China often for work and book directly. I’ve never been asked, if you have a sticker or they can see something with the company logo they assume you work there. I’ve only been asked in Korea and was a hot mess until a manager stepped in."