"Bechtel is a major engineering and construction firm with heavy US government and defense project exposure, placing it in a similar risk tier to other defense/engineering codes. hotelcorporatecodes.com rates it "Sometimes." Properties near Bechtel project sites (Houston, DC metro, Reston VA) may be more attentive. No specific forum threads document elevated enforcement, keeping it at the standard Medium level consistent with the defense/engineering calibration pattern."

"I swear the front desk employees are trained to resist and encouraged to lie. They try to save the rooms for members with higher status or complainers. I've booked King rooms and they'll assign me a double or a queen. The first rep will tell me they're fully booked and there's nothing they can do. But once transferred to a manager, King rooms magically appear!"

"I wanted a higher room floor at a Seattle area hotel. I requested it at the front desk when checking in. The front desk thanked me for being a platinum member and told me that the hotel is fully booked and no “upgrades” to a higher floor for me. The girl behind me checked in and she was thanked for being gold, and they gave her a free upgrade to a suite and let her choose which room she wanted! I asked about the upgrade and they told me it’s random. I spoke to the manager and the manager said lots of rooms available and she gave me 5 rooms to choose from. 🤷🏻‍♂️ In the end, I got my upgrade. Had to fight for it."