"Same- we stay at a very large Jw often just for a quick get away and have gotten to know a few of the staff. We’ve checked in numerous times and have been told there aren’t any upgrades - I’m Platinum. No worries, we’re just happy to be on vacation for a few days. Shortly after we’ve seen a specific front desk agent that is always friendly with us and she has upgraded us (yes, after we’ve checked in) at least three times…. And mentioned as she’s doing it, “idk why they didn’t upgrade you…. “ we never asked her since we were already checked in and we’re fine with the regular room. But certainly, a suite is a nice upgrade and very much enjoyed."

"I have never been asked for ID in any hotel booking, even when using a rate code for personal travel."

"I can say, with absolute certainty, I've never been asked for a Corporate ID: only a business card. Despite working for a company towards the top of the F50 list, I am a remote employee. Remote employees are not given IDs in our company. When I do have to go to the office, I need to get a guest ID."