"The AMX code for American Express employees is widely circulated. Community members note that "neither Amex Platinum nor Amex Bonvoy cardholders have any special corporate codes — this is strictly for Amex employees." Hotel staff may require employee verification. No specific denial cases documented, but risk noted as moderate given Amex's large employee headcount makes staff less suspicious of claimants."

"I mean, when I worked night audit, the whole night is practically a break after like 1am. It was usually just me and one other guy running the place (the other guy is just cleaning and doesn’t know how to do front desk). We don’t get an actual “lunch break” where we have to clock out for 30 minutes because we can’t leave the desk completely unoccupied (unless you were going to the bathroom or tension to a guest away from the desk or something). And we just ate at our desks if we were hungry, not sitting in the back."

"I work for the front desk, at a Marriott, & have for the last 8 years .... So when it comes to room upgrades; it goes based on AVAILABILITY... sometimes no matter the tier, if we have it available - I will upgrade the guest. Now of course, higher tiered members get dibs on the upgrades first but after we go through the higher tiered members, Ambassador, Titanium, Platinum - then we go through the other ones. I cannot express this enough : BEING NICE & POLITE AT THE DESK GOES A LONG WA"